Försäkringskassan causes half of all repayments

Every second repay of health insurance is caused by the staff at Försäkringskassan (The institution responsible for health insurances and some other insurances in Swedish welfare system). Wrongful registrations make the payments to private persons to big and money most be repossessed by Försäkringskassan. All these facts where in todays Dn.se.

140 000 demands of repay are sent out every year, according to DN.se. From my standpoint every second shouldn’t have been done, that is 70 000. But it is being done due to the personnel at Försäkringskassan registering the wrong amount. The wrongful doings by the staff is done by the staff making something wrong when they register the case or that they haven’t updated the case with the new given information by the person applying for health care insurance, according to Dn.se. The product responsible at Försäkringskassan national center has gone through
the repossessions and realized it is due to competence lack or sloppy work by the staff, according to the Dn.se article.

According to the product responsible at Försäkringskassan national center the competence lack and sloppy work is usually done since the person haven’t had any competence development for a long while or that the staff was newly employed. Another given factor, according to the article, is how the IT has been put up. The article says they have the problem with their IT-support, but the article also says they are working with that.
Many people dependent on the system have no economic margins and a repossession of parts of the health care insurances causes a lot of damage to the people’s economy. People still have to repay, even when Försäkringskassan makes the mistakes.
According to the article Försäkringskassan handles 45 million payments per year.

Sorry for giving you money - now we want it back! Copyright livingforum.wordpress.com. Living Forum.

Sorry for giving you money – now we want it back! Copyright livingforum.wordpress.com. Living Forum.

All this above I learned at the article from DN.se.

I think it is overall bad that money that has been legally applied for can be repossessed even though authorities make the mistakes. When you get just a little money every month, when you are like sick, every Krona counts. Imagine having an already low-income and that you have given the right information… and imagine that it is not easy to interpret letters and decisions from Försäkringskassan. How can the person even understand that they are not getting the right amount? If they are sick for a long period this amount that they will have to pay back increases by each month.
The money isn’t checked until a year later and then the money might be a couple or thousands or even more. The people who have given the correct information still have the repay the money to Försäkringskassan.

I am just wondering why errors by the personnel are even happening? Well, Of course I know. The usability of the rules and regulations are most likely complicated. People working there haven’t gotten clear guidelines easy accessable. They are most likely working in chaos. The old guys, that are updated in the rules probably adapt by experience to chaos. There comes new rules and regulations all the time and if all the staff doesn’t get the time for competence development then there will be errors like this. Also when you staff isn’t clearly introduced errors will happen. Not giving competence development often is because the boss’s are not doing their jobs giving all their staff what they really need.
It is very common that boss’s have no structure when the staff isn’t getting the right support in order to do their work. Perhaps even the boss’s  are sloppy? I have many times seen bad boss’s. Also the rules are not probably documented so that they are easy understandable. If something
is difficult to understand mistakes will happen. Also not having supporting systems, like clear papers and clear IT-systems makes things more
difficult. This I have seen to many times. And even if the staff point it out, many times companies don’t do anything about them. I have seen bad things in every place in companies.

I think that this is just a mirror of the Swedish society in those companies. A view of the world really. Structure and order would make everything easier for everyone, but still that isn’t being done. The wrong people might even be at the wrong places. Some are working with the wrong task’s, perhaps task’s that they really cannot do, not even with a course. So I am not surprised that there is chaos at Försäkringskassan. But then again, those that have competence, they compensate for the problems in structure. That is why no more than 70 000 errors are caused by the staff. We should be happy that their isn’t even more errors, after all 45 million payments is a lot of money. So for the competence for the rest of the staff we have to thank for. Thanks for doing your jobs. I believe that other companies are making even bigger mistakes. So 1% error is a rather small amount really, but a tragedy for those effected.

Source 20130121:

http://www.dn.se/nyheter/sverige/sjukskrivna-straffas-nar-f-kassan-gor-fel

Cruel world – some have nothing and other’s have 2,5 billion SEK in salery

I think that Cook, the Apple CEO can take a salery reduction on 99%. I cannot even understand how the Apple company even could give such a high salery as 2,5 billion SEK last year? Even if he know gets 1% of his former salery, as the article in SVD.se says, he still gets more than entire villages in a developing country get in many many years. I think it is absurd that a person can have saleries over millions and millions of SEK. Or any other currency about the same value. I even happen to think 1,2 million per year is a great deal. Many executives get saleries like that. I think it is a joke that some get so much while a full time worker kan get a total of 120 000 sek per year before taxes. Absurd. I do not think people diserve many millions in salery. That is a over capacity of money going to the wrong cause. Employ another person, so people do not have to work as hard on the floor in the factories. Afterall people have fainted in Apple factories. Absurd. Apple should be ashamed. I think the salery could be even lowered more. 27 million SEK per year, the Apple CEO still gets, according to SVD.se. All CEO:s should lower their many million dollar saleries. Hasn’t anyone noticed a economic crises?

And here I am, just wanting to be debt free. Free from loans on houses and student loans. That is it.

Source 20121228:

http://www.svd.se/naringsliv/branscher/teknik-och-telekom/sa-mycket-far-apple-vdn-i-lon_7783708.svd#xtor=AD-500-[svd.se/naringsliv]-[]-[Textlank]-[aftonbladet]-[]-[]

Beeing restrictive with new acquaints

Talking to people can be great fun.  You can really talk about anything to anyone, as long as you don´t reveal things about yourself too much. You can say what you think about things and such, but then you can keep some things to yourself. What those things are is up to you. For instance you could choose to never tell where you work, your last name or any core things about your family life, unless they have a real relationship or friendship to you. If you don´t give out to much personal stuff, like email, home address and such to strangers you can keep a distance. If you wanna see if they could become friends with you, you could use a “nameless” email that you do not use in your everyday life.  This way you can start to learn to know others and still keep a distance. That way the new relationshsips can easily be ended if needed. Be sure you don´t give your mobile number to people if you mustn´t.

It´s good to keep the core information secret as much as possible, this way the info cannot be misusaged at any point.Use several emailadresses for different purposes.

Try to be aware that everything you say or do. Remember that everything you say can be used against you at some point. Every action has a consecvense. You should act naturally and make all these things become a part of you. To let yourself get to know strangers is to know how to keep a guard up, just in case. This way you are not risking anything by talking to strangers. Talk in public places, where you are safer than usual. You should be familiar, but not “close”. Don´t be distanced, even if you shall not give away any “real” info (it´s real, but not from the real core parts, the important parts of life). Define what is your core info. Keep that to yourself. Make the “firewall” part of you. This way people never get to know the real you. This way you can allways “dump” people if you feel they are to strange. Sounds probably strange, but I am trying to say that in all your relationships you should try keeping your integrity, even though saying a lot. One can say a lot and still keep once integrity. On social forums it is especially important that you keep an distance. You must talk to people in order to get to know them. But before you do, which you can never do online, you must have met them in real life too. Instead of learning to know people online, talk about the weather at a bus stop and practice. When you master the conversation of weather you can go on to happenings in the news and so on. This way you will start to feel it feels normal to talk to strangers. Suddenly you might start to talk about events in your neighbourhood that you want to change… or something else that you find interesting. By beeing familiar people open up. You don´t even have to know their names, but still you get to know their thoughts and such. This way you get to know people, the essence of them so to speak. This is how I do it, all natural of course. I dont´t think it just comes like that, I have trained for a long time. For me it comes natural to talk to strangers. I find it real easy. One person said I “do magic”. I don´t I am just a skilled listener and explainer (whilst talking that is, not on paper).

Many people make the mistakes of giving away to much. Listening also reveals a lot. That is also a way to understand people.

I.e. I was on the subway, listening in to conversations. It was interesting to hear. I could really picture the two women talking and what their lives where like. Just by hearing their talk and arguements with each other I could understand their personalities. By listening you can have an understanding and you can make a profiling of people this way. As long as you listen you can analyze. Conversations can reveal a lot about people.

Beeing a analyst and observer doesn´t make you socially skilled, at least I happen to think so. But having conversations with strangers helps you at everyday impressions. However keeping a relationship is much harder than making a first impression. All these things I have talked about are good to get away from your fears talking to anyone about anything.