In todays Dn.se we can read about a customer that did not get the deal it thought it had bougt. In this case a hair cut with high lights /colouring. The girl payed 398SEK, according to Dn.se. When she they tried to use the coupon the hairdresser said it was not valid. Then the customer contacted Groupon and said so, Groupon said it was valid. The customer called back to the hairdresser. This time the hairdresser told the customer that Groupon didn´t pay them any money and that they couldn´t accept the coupon therfor. Now the customer is in the middle of the Groupon company and the hairdresser. They say different things. Reality is a fact. The customer has not yet got an haircut with highlights / colouring even though she has payed for one.
The article also says that the company has also given gift certificates on lamps on 599SEK and when the customers have gone to the store, the original price was 399SEK. They had payed MORE for the deal.
Doesn´t Groupon pay their companies with deals? Is Groupon fooling companies from money? And in the end the customers? What is going on? Is Groupon just a scam and the jokes on us?
Source 20120729:
http://www.dn.se/ekonomi/frisorkupongen-blev-aldrig-nagot-klipp
